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Accountable Care Organization (ACO)

Complete Care Collaborative of the Midwest

Your primary care provider and Empassion will work more closely with Medicare and other health care providers to:

  • Make the most of your Medicare benefits
  • Better coordinate the delivery of your care
  • Improve your health and overall healthcare experience

Simply click here to complete the Voluntary Alignment form and confirm your main doctor or healthcare provider.

Complete Care Collaborative of the Midwest
330 Hudson Street, Floor 3
New York, NY 10013

Please contact Spencer Jennings at 1-888-670-8245

There are no joint ventures between or among the ACO and any of its Participant Providers and Preferred Providers. Shared Savings and Shared Loses for the ACO and the ACO’s performance on quality measures will be posted when available.

Participant Providers

  • Agrace
  • Homedica of Louisiana, LLC
  • Hospice Home Care Arkansas
  • Kansas City Hospice
  • Rainbow Hospice
  • Three Oaks Hospice
  • Total Care 2U
  • Transitions

Comprehensive list of Participating Providers

Preferred Providers

  • AccentCare
  • Agrace
  • Bayada
  • Carpenter Health Network
  • Centerwell Home Health
  • Compassus
  • Destiny Healthcare Services, Inc.
  • Enhabit
  • Envision Home Health, Hospice, Palliative, & Physician Services
  • Hospice Alliance
  • Hospice Home Care Arkansas
  • Kansas City Hospice
  • Kindred Hospice
  • LHC Group, Inc.
  • MediTelecare
  • PurposeCare
  • Rainbow Hospice
  • Sharon Richardson Hospice
  • Three Oaks Hospice
  • Transitions
  • Opus of Texas
  • Unity Hospice
  • Varco Hospice

Comprehensive list of Preferred Providers

Clinical Leaders

  • Annemarie Switchulis, RN, BSN, MSN, Chief Operating Officer, Empassion Health
  • Terri Maxwell, PhD, APRN, Chief Clinical Officer, Empassion Health

Administrative Leaders

  • Robin Heffernan (Empassion Health), Executive Director
  • Jared Hawkins (Empassion Health), Technology & Data
  • Annemarie Switchulis (Empassion Health), Operations & Beneficiary Experience
  • Terri Maxwell (Empassion Health), Medical Director & Clinical Quality Reporting
  • Spencer Jennings (Empassion Health), Finance & Compliance

Governing Body

NameTitle of RoleProvider Organization
Lynne SextenACO Participant ProviderAgrace Hospicare
Carla Glyn BonvillainACO Participant ProviderCarpenter Health Network
Jennifer Glass GainesACO Participant ProviderLHC Group, Inc.
Terri MaxwellBoard MemberN/A
Mark KirschbaumConsumer AdvocateN/A
Joseph HayesMedicare BeneficiaryN/A


Empassion Health is committed to being an ethical corporate citizen. Learn more about our compliance plan


You may report suspicions of ACO REACH Program noncompliance or unlawful activities via the following email address or phone number:



You may also submit a report online. If you prefer, online reports may be submitted anonymously.


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