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Accountable Care Organization (ACO)

Complete Care Academy Collaborative

Your primary care provider and Empassion will work more closely with Medicare and other health care providers to:

  • Make the most of your Medicare benefits
  • Better coordinate the delivery of your care
  • Improve your health and overall healthcare experience

Simply click here to complete the Voluntary Alignment form and confirm your main doctor or healthcare provider.

Complete Care Academy Collaborative
330 Hudson Street, Floor 3
New York, NY 10013

Please contact Spencer Jennings at 1-888-557-1477

There are no joint ventures between or among the ACO and any of its Participant Providers and Preferred Providers. Shared Savings and Shared Loses for the ACO and the ACO’s performance on quality measures will be posted when available.

Participant Providers

  • Visiting Physician Services
  • Penn Medicine
  • Virginia Commonwealth University
  • InHouse Primary Care
  • Clare Medical of New Jersey, LLC
  • Mobile Physician Associates
  • Allina Health System
  • Meridian Medical Services, Inc.
  • Goldencast Medical Corporation
  • Avalon Consultants, PLLC
  • MedStar Total Elder Care, LLC

Comprehensive list of Participating Providers

Preferred Providers

  • AccentCare
  • Bayada
  • Carpenter Health Network
  • Centerwell Home Health
  • Compassus
  • Enhabit
  • Ennoble Hospice
  • Kindred Hospice
  • LHC Group, Inc.
  • MediTelecare
  • PurposeCare
  • Three Oaks Hospice
  • Transitions

Comprehensive list of Preferred Providers

Clinical Leaders

  • Alicia Bloom, MSW, LSW (Empassion Health)

Administrative Leaders

  • Robin Heffernan (Empassion Health), Executive Director
  • Alicia Bloom, MSW, LSW (Empassion Health), Operations & Beneficiary Experience
  • Spencer Jennings (Empassion Health), Finance & Compliance

Governing Body

NameTitle of RoleProvider Organization
Laura SniderACO Participant ProviderINhouse Primary Care
Alex BinderACO Participant ProviderVisiting Physician Services
Bruce KinosianACO Participant ProviderPenn Medicine
Peter BolingACO Participant ProviderVirginia Commonwealth University
Hank RossBoard MemberAAHCM
Ryan Anderson, MDACO Participant ProviderMedStar Total Elder Care
Susan Mann

Mark Kirschbaum
Medicare Beneficiary

Consumer Advocate



Empassion Health is committed to being an ethical corporate citizen. Learn more about our compliance plan


You may report suspicions of ACO REACH Program noncompliance or unlawful activities via the following email address or phone number:



You may also submit a report online. If you prefer, online reports may be submitted anonymously.


Complete Care for patients with Advanced Illness