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Accountable Care Organization (ACO)

Complete Care Collaborative of the Northeast

Your primary care provider and Empassion will work more closely with Medicare and other health care providers to:

  • Make the most of your Medicare benefits
  • Better coordinate the delivery of your care
  • Improve your health and overall healthcare experience

Simply click here to complete the Voluntary Alignment form and confirm your main doctor or healthcare provider.

Complete Care Collaborative of the Northeast
330 Hudson Street, Floor 3
New York, NY 10013

Please contact Spencer Jennings at 1-888-557-8970

There are no joint ventures between or among the ACO and any of its Participant Providers and Preferred Providers. Shared Savings and Shared Loses for the ACO and the ACO’s performance on quality measures will be posted when available.

Participant Providers

  • Alpine Physician Partners
  • Bayada
  • Ennoble
  • Good Shepherd Hospice
  • Manhattan House Calls
  • Rockbridge Area Hospice

Comprehensive list of Participating Providers

Preferred Providers

  • AccentCare
  • Bayada
  • Carpenter Health Network
  • Centerwell Home Health
  • Compassus
  • Enhabit
  • Ennoble Hospice
  • Good Shepherd Hospice
  • Kindred Hospice
  • LHC Group, Inc.
  • MediTelecare
  • MJHS Hospice and Palliative Care, Inc.
  • OpusCare of Georgia
  • Rockbridge Area Hospice
  • Three Oaks Hospice
  • Transitions

Comprehensive list of Preferred Providers

Clinical Leaders

  • Annemarie Switchulis, RN, BSN, MSN, Chief Operating Officer, Empassion Health
  • Terri Maxwell, PhD, APRN, Chief Clinical Officer, Empassion Health

Administrative Leaders

  • Robin Heffernan (Empassion Health), Executive Director
  • Jared Hawkins (Empassion Health), Technology & Data
  • Annemarie Switchulis (Empassion Health), Operations & Beneficiary Experience
  • Terri Maxwell (Empassion Health), Medical Director & Clinical Quality Reporting
  • Spencer Jennings (Empassion Health), Finance & Compliance

Governing Body

NameTitle of RoleProvider Organization
Kushabhadra DasACO Participant ProviderEnnoble
Margaret (meg) LutzeACO Participant ProviderGood Shepherd Hospice
Denis TarrantACO Participant ProviderManhattan House Calls
Natasha (Tasha) WalshACO Participant ProviderRockbridge Area Hospice
Adam BrooksACO Participant ProviderBayada
Terri MaxwellBoard MemberN/A
Mark KirschbaumConsumer AdvocateN/A
Felicia DensleyMedicare BeneficiaryN/A


Empassion Health is committed to being an ethical corporate citizen. Learn more about our compliance plan


You may report suspicions of ACO REACH Program noncompliance or unlawful activities via the following email address or phone number:



You may also submit a report online. If you prefer, online reports may be submitted anonymously.


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